Bilingual Technical Support Representative (01PAJ)

Leon, Guanajuato, Mexico MX

TeleTech is now hiring! 

Join our team of upbeat, friendly Bilingual Technical Support Associates.

 

If this describes you …

 

·         Bilingual and Fluent in Both Languages

          Technical Support Skills and Knowledge

·         Customer-service oriented

·         Outgoing & Kind                                                                                                                     Handler of sensitive situations in a calm and constructive manner

·         Owner of customer concerns, empathic, confident.   


 

… then, APPLY TODAY!

 

Being a TeleTech Bilingual Technical Support Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you.  TeleTech is looking for people who LOVE making customers happy.  We are a company filled with high energy people with a willingness to put the customer's needs first. 

 

In this position, you'll be fielding questions from customers of 500 brands.  You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with.  As a Bilingual Technical Support Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.     

 

Become a Member of the TeleTech Team

 

TeleTech has a 30-year history of hiring great people just like you!  In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily.  Its people just like YOU that make TeleTech a great place to work. 

 

What we offer:

 

And here's the important stuff…  TeleTech provides our associates with:

 

·         Competitive salary + bonuses

·         Advancement and Career Opportunities

·         Tuition Reimbursement & Retirement Savings

·         Employee Rewards and Discounts

 

What we're looking for: 

 

Motivation, Passion, Integrity.  Those are just some of the attributes valued at TeleTech.  Of course, there are some other requirements too.  These include:

 

·         Computer Engineer  or similar (Preferred)

·         Fully Bilingual. Over 80% of English proficiency (speaking, reading and writing)e

·         Working experience/knowledge of desktop PC, Notebooks and peripheral devices

·         Ability to build rapport with customers

·         Full time Availability

          Must possess the ability to handle difficult or irate Customers                                               Exceptional soft skills (organization, Negotiation, Follow up and Decision Making).

    Experience working under pressure


Are you ready to accept the challenge?  Because TeleTech is ready for YOU!

 

Click on the Apply Now button to let us know about you.  Even better, apply now and tell your friends to apply too.  For more information on the world of opportunity that awaits you at TeleTech visit our career website at http://www.teletechjobs.com/




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