Customer Service Representative (01RNO)

Cainta, Calabarzon, Philippines PH

THE ROLE
Our client is an American electronic commerce and cloud computing company. It is the largest internet-based retailer in the United States.

Your role as a Customer Service Representative is to respond to customer inquiries using a wide variety of cloud-based tools to navigate customer accounts, research and review policies, and communicate effective solutions. You will be supporting issues ranging from basic informational requests to inquiries regarding order status, shipment status, and account and billing issues. 


THE PROFILE
If you have a strong sense of commitment and an eagerness to learn, then TeleTech can help you succeed starting with these basic qualifications.
  • High school graduate
  • Effective English communication skills
  • Ability to maneuver through various systems
  • No work experience required but previous customer service experience is a plus

WHAT WE HAVE TO OFFER
TeleTech offers opportunities for career advancement, personal development and experiences meant to enhance the quality of your professional life
  • Competitive compensation package including regular performance bonuses
  • Pharmacy, transportation & rice benefits await those that qualify
  • Medical and dental coverage plus life insurance options
  • Immerse in personal development programs and continued skill enhancement through online and proprietary  training curriculums
  • Engage with your colleagues and build friendships through exciting promotions, events and activities

HOW TO APPLY
  • Walk In. See us at the 2/F Robinsons Place Cainta Big R, Ortigas Avenue Ext., Cainta, Rizal (near junction).
  • SMS. Text 0927.757.4490 to request for a phone interview.
  • Online. Apply at www.TeleTechJobs.com via computer or mobile phone
  • Go Social.  Visit us at facebook.com/TeleTechPilipinas or twitter.com/TeleTechPinas

PRE-EMPLOYMENT REQUIREMENTS
Please bring these documents when you apply.
  • Resume / Curriculum Vitae (CV)
  • Birth Certificate (From Civil Registry or NSO certified)
  • Original copy of NBI Clearance (or photocopy of Receipt/Claim date)
  • Original copy of Police Clearance
  • SSS (photocopy or E1 Form/E4 Form/E6 Form)
  • TIN with Tax Status (photocopy or Form 2316: ITR from previous employer)
  • PhilHealth (photocopy or Member’s Data Record)
  • Pag-Ibig (photocopy or Member’s Data Form)                                    
  • ID Pictures - 2 pcs of 1x1


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