Technical Support Representative - Chinese Account (01RWG)

Makati City, Metro Manila, National Capital, Philippines PH

TeleTech offers opportunities for career advancement, personal development and experiences meant to enhance the quality of your professional life.

  • Competitive compensation package including regular performance bonuses
  • Medical and dental coverage plus life insurance options
  • Immerse in personal development programs and continued skill enhancement through proprietary training
  • Engage with your colleagues and build friendships through exciting promotions, events and activities

Responsibilities:

  • As a Technical Support Representative you will be required to handle inbound phone & email inquiries from customers based in China. You will be expected to help the customers troubleshoot computer peripheral products, as well as provide superior customer service for general inquires.

Requirements:

  • With IT related background (Technical Support Rep)
  • Fluency in Chinese both spoken and written
  • Basic conversational English skills
  • Good understanding of computers including Windows based programs, USB’s and Internet Explorer
  • Strong interest in technology, gaming and entertainment systems
  • Must enjoy working with different types of people and cultures
  • Passion for and commitment to delivering the best support experience
  • Excellent soft and interpersonal skills.
  • Strong e-mail, word processing, and web usage skills
  • Open to Citizens with 13-A Visa

How to Apply

You may apply in the way that suits you best:

  • TeleTechJobs.com– Apply online through www.TeleTechJobs.com
  • Email– Email TeleTech at PHLmultilingualjobs@teletech.com or HotJobs@TeleTech.com
  • Call 0915. 295. 7966 for further inquiries
  • Facebook- Visit www.Facebook.com/TeleTechPilipinas
  • Twitter- Join the conversation at www.Twitter.com/TeleTechPinas and direct your message to us
  • Walk In – Apply in person at the Ground Floor of BPI Philam Life Building | 6811 Ayala Ave. | Makati City and be interviewed on the same day

For more information about TeleTech, visit www.TeleTechJobs.comor join the conversation in Facebook or Twitter



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